Terms and conditions for use of the COCOMART online shopping platform. The person who wishes to access and / or use the site or services may do so subject to these General Terms and Conditions, together with all other policies and principles indicated by COCOMART.
The user must click where the Cocomart website offers this option on the user interface with the phrase "I have read and accept the terms and conditions" or another equivalent that allows consent to be given. Cocomart may modify the terms and conditions, when it deems it appropriate. Cocomart reserves the right to modify, at any time and without prior notice, these, the platform and the privacy policies.
Cocomart reserves the right to delete or modify any information, communication and product. Changes in the information published on this site, including those referring to products, prices, stocks and conditions, promotions and offers of affiliated businesses, will be applied to orders that were placed after having changed them, this in order not to affect users who placed the orders before the new modifications.
The entry to the platform and the voluntary creation of an account by the User, implies the knowledge and express acceptance of these terms and conditions, as well as the Privacy Policy.
1. In order to make online purchases, promotions, have favorite items or stores and other Cocomart functionalities, the user must register and maintain an active personal account ("Account"). To obtain an Account, the user must be at least 12 years old.
2. The User, by being duly registered, will enjoy benefits such as using the platform easily as its access is faster, accumulation of points for their purchases, they can be exchanged in Cocomart.
3. The user agrees to keep the information in his account accurate, complete, updated, as well as truthful.
4. The user is responsible for all the activity that occurs in his account and agrees to keep the username and password of his account secure and secret at all times.
5. The user acknowledges and accepts that with the acceptance of this agreement of terms and conditions he gives his express consent to Cocomart for the collection of the personal data indicated above in a private database in order to be able to access and make purchases in line on the platform.
The User is responsible for the correct access and use of his account, the use of the information provided, account data, account password, as well as the mobile devices where said account and data of the media can be accessed. payment, so that the correct use of the Cocomart platform can be given and avoid manipulation and / or online purchases by third parties.
6. Cocomart is not responsible for the use of the application, or the orders that a third party may make from the User's account.
7. Cocomart cannot guarantee the identity of registered Users. The User will have the obligation to immediately inform Cocomart in those cases in which they are aware that the credit and / or debit card associated with their Cocomart account has been stolen, and / or is being used by a third party fraudulently. .
Purchase online
1. The User may buy the product offered on the platform, performing the steps to buy and pay, if the purchase is from several stores, the shipments will be charged separately. The cost of each shipment is automatically given on the platform, the same for weight, size and distance.
2. The prices of the products that are on the platform already have the sales tax included.
3. The delivery time of the purchase, within the GAM is from 2 to 3 business days, outside the GAM from 3 to 5 business days.
4. The Customer will only have to pay the price of the product, plus the cost of shipping.
5. The prices of the products offered on the platform are set by the affiliated business, who reserves the right to modify prices at any time.
6. You can choose the delivery date of your purchase, the delivery time cannot be defined because the deliveries are by routes.
7. The payment methods to be used will be, credit or debit cards, mobile sinpe.
8. The user must review their purchase upon receipt to verify that it is correct.
About exchanges and returns
The policy on changes and returns must be managed by email info@cocomartcr.com, 
it is important to read the return policies to verify if it applies.
Cocomart is not responsible for the personal information that was entered on the website and platform regarding loss, theft, theft, misplacement and / or disablement of any of the data provided. Cocomart disclaims any damage, loss or loss to the User's equipment caused by failures in the system, the server or the Internet.
Cocomart does not guarantee continued or uninterrupted access and use of its platform. The system may eventually be unavailable due to technical difficulties or Internet failures, or due to any other foreign or non-alien circumstance; In such cases, an attempt will be made to restore it as quickly as possible without any kind of liability being attributed to it.
Doubts or queries about the General Terms and Conditions of Cocomart can be communicated.
Email info@cocomartcr.com
 Telephone 4700-4700.

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